Carol recently served as vice president of government affairs at Prudential Financial - a leading Fortune 100 company for life insurance, investment management, and retirement planning products - where she advocated for federal policies related to financial services, lifetime income, data privacy and AI innovation. 

In the first Trump administration, she served in multiple senior roles where she effectively managed communications teams and advised principals on effective messaging and crisis management. She served as a chief spokesperson at the Development Finance Corporation, DHS, and Interior. She later joined HHS, at the request of the White House, to serve as director of the COVID-19 Joint Information Center, leading the team responsible for coordinating all interagency pandemic response communications.

Prior to the executive branch, she served as vice president of public affairs at SIFMA, working to advance policies to support capital markets, while managing an industry-wide public affairs campaign against the Department of Labor's fiduciary rule.  

She began her career on Capitol Hill working for several House Financial Services Committee members, including Rep. Peter King (R-NY) during the drafting of the Dodd-Frank Act and then for Rep. Michael Grimm (R-NY), where she helped advance the reauthorization of TRIA and NFIP, as well as led the policy and communications response efforts in the aftermath of Superstorm Sandy.   

Outside of work, she serves as the chair of the Shakespeare Theatre Company’s “Will on the Hill” Advisory Committee – a unique Washington, DC event that brings together lawmakers, media, and influencers for an evening to raise money for arts education.

She holds a B.A. from Emory University in political science and psychology and a M.P.A. from New York University in international policy.